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Order
Status
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An email will be sent
to you confirming that your order has been received. An additional email
will be sent to you notifying you when your order ships. If you do not
receive these emails, they may have been blocked by your spam filter. Check
your order status at any time by clicking on the ‘Order Status’ tab
located at the top right of every page. You then simply enter your order
number and email address. Your tracking number, individual item status
and expected delivery date for backordered products will be displayed.
Order status is updated every business day.
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Order
Tracking
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Once your order has
been processed for shipping, a UPS tracking number will be assigned. You can
access your tracking number at any time by clicking on the ‘Order Status’
tab located at the top right of every page. Once your order has been
processed by UPS, you will be able to use your tracking number to track
your package at ups.com.
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Cancelling
an Order
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If you would like to
cancel or change an order that you've just placed, please email
texashelp@cmssports.com as soon as possible. We'll do our best to accommodate
your request, but items that have already been processed for shipment
cannot be cancelled and must be returned or exchanged.
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Out
of Stock Items
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If an item on your order
is out of stock, the available items in your order may be shipped. You
will not be charged for any backordered items until they are shipped. You
can check your order status at any time by clicking on the ‘Order Status’
tab located at the top right of every page.
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