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Order
Status
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An email will be sent
to you confirming that your order has been received. An additional email
will be sent to you notifying you when your order ships. If you do not
receive these emails, they may have been blocked by your spam filter. Check
your order status at any time by clicking on the ‘Order Status’ tab
located at the top right of every page. You then simply enter your order
number and email address. Your tracking number, individual item status
and expected delivery date for backordered products will be displayed.
Order status is updated every business day.
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Order
Tracking
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Once your order has
been processed for shipping, a UPS tracking number will be assigned. You
can access your tracking number at any time by clicking on the ‘Order
Status’ tab located at the top right of every page. Once your order has
been processed by UPS, you will be able to use your tracking number to
track your package at ups.com.
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Cancelling an Order
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If you would like to
cancel or change an order that you've just placed, please email
texashelp@cmssports.com as soon as possible. We'll do our best to
accommodate your request, but items that have already been processed for
shipment cannot be cancelled and must be returned or exchanged.
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Out
of Stock Items
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If an item on your
order is out of stock, the available items in your order may be shipped.
You will not be charged for any backordered items until they are shipped.
You can check your order status at any time by clicking on the ‘Order
Status’ tab located at the top right of every page.
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Back To Top
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Shipping
Time
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If the items on your
order are in stock, your order will generally ship the next business day.
If your order ships incomplete, you will not be charged for any
backordered items until they are shipped. Orders are shipped UPS Ground
unless special shipping arrangements have been made. However, shipments
to P.O. Boxes are shipped United State Postal Service because UPS does
not deliver to those addresses. You can check your order status at any
time by clicking on the ‘Order Status’ tab located at the top right of
every page. Once your order has been processed by UPS, you will be able
to use your tracking number to track your package at ups.com.
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Shipping
and Handling Costs
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When you add items to
your cart, our system automatically calculates and displays shipping
charges and gives you alternative shipping options, if available.
All shipping times are based on business days. No shipping occurs on
Saturday, Sunday or nationally recognized holidays.
Shipping rates are subject to change without prior notice.
The following shipping options are available:
Continental United
States:
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Merchandise
Total
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Ground
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$0 - $30.00
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$8.00
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$30.01 -
$60.00
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$9.00
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$60.01 -
$100.00
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$10.00
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$100.01 -
$150.00
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$12.00
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$150.01 -
$200.00
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$14.00
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Over $200.00
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$16.00
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For expedited shipping options, please call customer service at
913-888-2160.
Rates do not include taxes or duties that may be associated with the
import of goods. The Longhorns LTD Team Store is not responsible for
any taxes or duties imposed by other countries. Once your order is in
transit, shipping and handling fees are non-refundable.
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